Privacy Policy
The controller responsible for data processing is:
Peter Döring and Christian Reiner Meissner GBR, Mioboards
Bettinastr. 19
63067 Offenbach
Germany
christian@mioboards.com
We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data.
1. ACCESS DATA AND HOSTING
You can visit our website without providing any personal information. Each time you access a page, the web server automatically saves a server log file containing information such as the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), thus documenting the access. This access data is evaluated solely for the purpose of ensuring the smooth operation of the website and improving our services. This serves our legitimate interest in the correct presentation of our website, which outweighs any conflicting interests, pursuant to Art. 6 Para. 1 Sentence 1 lit. f GDPR. All access data is deleted no later than seven days after the end of your visit to our website.
HOSTING
The services for hosting and displaying this website are partly provided by our service providers as part of data processing on our behalf. Unless otherwise stated in this privacy policy, all access data and all data collected via forms provided on this website are processed on their servers. For questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.
2. DATA PROCESSING FOR CONTRACT EXECUTION, CONTACTING AND WHEN OPENING A CUSTOMER ACCOUNT
We collect personal data when you voluntarily provide it to us as part of your order or when contacting us (e.g., via contact form or email). Required fields are marked as such because we absolutely need this data to process your order or your inquiry, and you cannot submit your order or contact request without providing it. The specific data collected is evident from the respective input forms. We use the data you provide for contract processing and handling your inquiries in accordance with Article 6 Paragraph 1 Sentence 1 Letter b GDPR.
If you have given your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR by choosing to open a customer account, we will use your data for the purpose of opening the customer account. Further information on the processing of your data, in particular its transfer to our service providers for the purpose of order, payment, and shipping processing, can be found in the following sections of this privacy policy. After complete fulfillment of the contract or deletion of your customer account, your data will be restricted from further processing and deleted after the expiry of the statutory retention periods under tax and commercial law pursuant to Art. 6 para. 1 sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use your data beyond this scope, which is permitted by law and about which we inform you in this policy. You can delete your customer account at any time, either by sending a message to the contact address described in this privacy policy or by using the corresponding function in your customer account.
3. DATA PROCESSING FOR THE PURPOSE OF SHIPPING PROCESSING
For the purpose of fulfilling the contract in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR, we will pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.
DATA TRANSFER TO SHIPPING SERVICE PROVIDERS FOR THE PURPOSE OF SHIPPING NOTIFICATION
If you have given us your express consent during or after your order, we will, on the basis of this consent and in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, forward your email address to the selected shipping service provider so that they can contact you before delivery for the purpose of delivery notification or coordination.
You can withdraw your consent at any time by contacting us using the contact details provided in this privacy policy or directly with the shipping provider at the contact address listed below. After you withdraw your consent, we will delete the data you provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes permitted by law, which we will inform you about in this policy.
General Logistics Systems Germany GmbH & Co. OHG
GLS Germany-Straße 1 - 7
DE-36286 Neuenstein
Germany
DHL Parcel GmbH
Sträßchensweg 10
53113 Bonn
Germany
DPD Germany GmbH
Wailandtstraße 1
63741 Aschaffenburg
Germany
Hermes Germany GmbH
Essener Straße 89
D-22419 Hamburg
Germany
United Parcel Service Deutschland S.à rl & Co. OHG
Görlitzer Straße 1
41460 Neuss
Germany
4. DATA PROCESSING FOR PAYMENT PROCESSING
When processing payments in our online shop, we work together with the following partners: technical service providers, credit institutions, payment service providers.
4.1 DATA PROCESSING FOR TRANSACTION PROCESSING
Depending on the payment method selected, we will forward the data necessary for processing the payment transaction to our technical service providers, who act as data processors on our behalf, or to the commissioned credit institutions or the selected payment service provider, insofar as this is necessary for processing the payment. This serves the purpose of fulfilling the contract pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR. In some cases, the payment service providers collect the data required for processing the payment themselves, e.g., on their own website or via technical integration in the ordering process. In this respect, the data protection policy of the respective payment service provider applies.
If you have any questions about our payment processing partners and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.
4.2 DATA PROCESSING FOR THE PURPOSE OF FRAUD PREVENTION AND OPTIMIZATION OF OUR PAYMENT PROCESSES
Where necessary, we provide our service providers with additional data, which they, as our data processors, use together with the data required for processing the payment for the purposes of fraud prevention and optimizing our payment processes (e.g., invoicing, processing disputed payments, supporting accounting). This serves our legitimate interests, which, in accordance with Article 6(1)(f) GDPR, override any conflicting interests, in protecting ourselves against fraud and in efficient payment management.
4.3 INSTALLMENT PURCHASE
When selecting the payment method "installment purchase" and granting the necessary data protection consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, personal data (first name, last name, address, email, telephone number, date of birth, IP address, gender) together with data required for processing the transaction (item, invoice amount, due dates, total amount, invoice number, taxes, currency, order date and order time) will be transmitted to our partner PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg, Luxembourg for the purpose of processing this payment method.
To verify the customer's identity and/or creditworthiness, our partner conducts inquiries and obtains information from publicly accessible databases and credit bureaus. For details on the providers from whom information and, where applicable, creditworthiness information based on mathematical-statistical methods is obtained, as well as further details on the processing of your data after transmission to our partner PayPal (Europe) S.à rl et Cie, SCA, please refer to their privacy policy, which you can find here: https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE
The information obtained regarding the statistical probability of payment default is used by our partner PayPal (Europe) S.à rl et Cie, SCA to make a balanced decision about establishing, executing, or terminating the contractual relationship. You have the option to contact our partner PayPal (Europe) S.à rl et Cie, SCA to explain your position and contest the decision. The consent to data transfer given during the ordering process can be revoked at any time, even without stating reasons, by contacting us with effect for the future.
5. COOKIES AND OTHER TECHNOLOGIES
GENERAL INFORMATION
To make your visit to our website more attractive and to enable the use of certain functions, we use various technologies, including so-called cookies, on different pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of your browser session, i.e., after you close your browser (session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies).
We use technologies that are essential for the use of certain functions of our website (e.g., the shopping cart function). These technologies collect and process your IP address, the time of your visit, device and browser information, and information about your use of our website (e.g., information about the contents of your shopping cart). This processing is based on our overriding legitimate interests in optimizing the presentation of our offerings, in accordance with Article 6(1)(f) of the GDPR.
Furthermore, we use technologies to fulfill our legal obligations (e.g., to be able to demonstrate consent to the processing of your personal data) as well as for web analytics and online marketing. You can find further information on this, including the respective legal basis for data processing, in the following sections of this privacy policy.
You can find the cookie settings for your browser at the following links: Microsoft Edge™ [https://support.microsoft.com/de-de/help/4027947/microsoft-edge-delete-cookies] / Safari™ [https://support.apple.com/de-de/guide/safari/sfri11471/12.0/mac/10.14] / Chrome™ [https://support.google.com/chrome/answer/95647?hl=de&hlrm=en] / Firefox™ [https://support.mozilla.org/de/products/firefox/protect-your-privacy/cookies] / Opera™ [https://help.opera.com/de/latest/web-preferences/#cookies]
If you have consented to the use of the technologies in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact details described in the privacy policy.
6. USE OF COOKIES AND OTHER TECHNOLOGIES FOR WEB ANALYSIS AND ADVERTISING PURPOSES
If you have given your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR, we use the following cookies and other third-party technologies on our website. The data collected in this context will be deleted once the purpose for which it was collected has ceased and we have discontinued using the respective technology. You can withdraw your consent at any time with effect for the future. Further information on your options for withdrawing your consent can be found in the section "Cookies and other technologies". Further information, including the basis of our cooperation with the individual providers, can be found under the respective technologies. If you have any questions about the providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.
6.1 USE OF GOOGLE SERVICES
We use the following technologies from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information about your use of our website that is automatically collected by Google technologies is generally transmitted to and stored on a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The European Commission has not issued an adequacy decision for the USA. Our cooperation with them is based on standard data protection clauses issued by the European Commission. If your IP address is collected via Google technologies, it is shortened before being stored on Google's servers by activating IP anonymization. Only in exceptional cases will the full IP address be transmitted to a Google server and shortened there. Unless otherwise stated for the individual technologies, data processing is based on a joint controllership agreement pursuant to Article 26 GDPR. Further information about data processing by Google can be found in Google's privacy policy [https://policies.google.com/privacy?hl=de].
GOOGLE ANALYTICS
For website analysis purposes, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information, and information about your use of our website), from which user profiles are created using pseudonyms. Cookies may be used for this purpose. Your IP address is generally not combined with other Google data. Data processing is based on a data processing agreement with Google.
YOUTUBE VIDEO PLUGIN
To integrate third-party content, data (IP address, time of visit, device and browser information) is collected via the YouTube video plugin in the extended privacy mode we use, transmitted to Google and subsequently processed by Google, only if you play a video.
6.2 USE OF FACEBOOK SERVICES
USE OF FACEBOOK PIXEL
We use the Facebook Pixel as part of the technologies of Facebook Ireland Ltd [https://de-de.facebook.com/facebookdublin/], 4 Grand Canal Square, Dublin 2, Ireland ("Facebook") described below. The Facebook Pixel automatically collects and stores data (IP address, time of visit, device and browser information, and information about your use of our website based on events we define, such as visiting a page or subscribing to a newsletter), from which user profiles are created using pseudonyms. As part of the so-called extended matching process, additional hashed information is collected and stored for matching purposes, which can be used to identify individuals (e.g., names, email addresses, and telephone numbers). For this purpose, the Facebook Pixel automatically sets a cookie when you visit our website, which automatically enables the recognition of your browser when you visit other websites using a pseudonymous cookie ID. Facebook will combine this information with other data from your Facebook account and use it to compile reports on website activity and to provide other services related to website usage, in particular personalized and group-based advertising.
The information about your use of our website that is automatically collected by Facebook technologies is generally transmitted to and stored on a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA. The European Commission has not issued an adequacy decision for the USA. If the data transfer to the USA falls under our responsibility, our cooperation is based on standard data protection clauses issued by the European Commission. Further information about data processing by Facebook can be found in Facebook's privacy policy [https://de-de.facebook.com/policy.php].
FACEBOOK ANALYTICS
Facebook Analytics uses data collected via the Facebook Pixel to generate statistics on visitor activity on our website. This data processing is based on a data processing agreement with Facebook. The analysis of this data serves to optimize the presentation and marketing of our website.
FACEBOOK ADS
We advertise this website on Facebook and other platforms using Facebook Ads. We determine the parameters of each advertising campaign. Facebook is responsible for the precise implementation, in particular the decision regarding the placement of ads for individual users. Unless otherwise stated for the specific technologies, data processing is based on an agreement between joint controllers pursuant to Article 26 GDPR. This joint controllership is limited to the collection of data and its transmission to Facebook Ireland. Subsequent data processing by Facebook Ireland is not covered by this agreement.
Based on statistics about visitor activity on our website generated via Facebook Pixel, we run group-based advertising on Facebook using Facebook Custom Audiences by defining the characteristics of the respective target group. Facebook acts as our data processor within the framework of the extended data matching process used to determine the respective target group.
Based on the pseudonymous cookie ID set by the Facebook Pixel and the data collected about your usage behavior on our website, we operate personalized advertising via Facebook Pixel Remarketing.
We use Facebook Pixel conversions for web analytics and event tracking to measure your subsequent user behavior after you have reached our website via a Facebook Ads advertisement. This data processing is based on a data processing agreement with Facebook.
7. SOCIAL MEDIA
OUR ONLINE PRESENCE ON FACEBOOK, INSTAGRAM, YOUTUBE, PINTEREST
If you have given your consent to the respective social media operator in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, your data will be automatically collected and stored when you visit our online presence on the aforementioned social media platforms for market research and advertising purposes. Pseudonymous user profiles will be created from this data. These profiles can be used, for example, to display advertisements both on and off the platforms that are likely to correspond to your interests. Cookies are generally used for this purpose. Detailed information on the processing and use of data by the respective social media operator, as well as contact options and your related rights and settings for protecting your privacy, can be found in the providers' privacy policies linked below. Should you require further assistance, please feel free to contact us.
Facebook [https://www.facebook.com/about/privacy/] is a service provided by Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Facebook Ireland”). Information about your use of our online presence on Facebook, automatically collected by Facebook Ireland, is generally transferred to and stored on a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA. The European Commission has not issued an adequacy decision for the USA. Our cooperation with them is based on standard data protection clauses issued by the European Commission. Data processing in connection with visits to a Facebook fan page is based on a joint controllership agreement pursuant to Article 26 GDPR. Further information (information on Insights data) can be found here [https://www.facebook.com/legal/terms/information_about_page_insights_data].
Instagram [https://help.instagram.com/519522125107875] is a service provided by Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Facebook Ireland”). Information about your use of our online presence on Instagram, automatically collected by Facebook Ireland, is generally transferred to and stored on a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA. The European Commission has not issued an adequacy decision for the USA. Our cooperation with them is based on standard data protection clauses issued by the European Commission. Data processing in connection with visits to an Instagram fan page is based on a joint controllership agreement pursuant to Article 26 GDPR. Further information (information on Insights data) can be found here [https://www.facebook.com/legal/terms/information_about_page_insights_data].
YouTube [https://policies.google.com/privacy?hl=de] is a service provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google about your use of our online presence on YouTube is generally transmitted to and stored on a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The European Commission has not issued an adequacy decision for the USA. Our cooperation with them is based on standard contractual clauses for data protection issued by the European Commission.
Pinterest [https://about.pinterest.com/de/privacy-policy] is a service provided by Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland (“Pinterest”). Information about your use of our online presence on Pinterest, which is automatically collected by Pinterest, is generally transmitted to and stored on a server of Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA. The European Commission has not issued an adequacy decision for the USA. Our cooperation with them is based on standard contractual clauses for data protection issued by the European Commission.
8. CONTACT OPTIONS AND YOUR RIGHTS
As an affected party, you have the following rights:
* In accordance with Article 15 GDPR, you have the right to request information about your personal data processed by us to the extent specified therein;
* In accordance with Article 16 GDPR, you have the right to request the immediate rectification of inaccurate or incomplete personal data concerning you that we hold;
* In accordance with Article 17 GDPR, you have the right to request the erasure of your personal data stored by us, unless further processing is necessary.
* to exercise the right to freedom of expression and information;
* to fulfill a legal obligation;
* for reasons of public interest or
* is necessary for the establishment, exercise or defense of legal claims;
* pursuant to Article 18 GDPR, the right to request the restriction of the processing of your personal data, insofar as
* the accuracy of the data is disputed by you;
* the processing is unlawful, but you object to its deletion;
* we no longer need the data, but you require it for the establishment, exercise or defense of legal claims or
* You have objected to the processing pursuant to Art. 21 GDPR;
* In accordance with Article 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request its transmission to another controller;
* According to Article 77 of the GDPR, you have the right to lodge a complaint with a supervisory authority. You can usually contact the supervisory authority of your habitual residence, your place of work, or our company's registered office.
If you have any questions about the collection, processing or use of your personal data, for information, correction, restriction or deletion of data, as well as for the revocation of granted consent or objection to a specific use of data, please contact us directly using the contact details in our legal notice.
Right to object
To the extent that we process personal data as explained above to protect our overriding legitimate interests within the framework of a balancing of interests, you may object to this processing with effect for the future. If the processing is for direct marketing purposes, you may exercise this right at any time as described above. If the processing is for other purposes, you only have a right to object if there are grounds relating to your particular situation.
After you exercise your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defense of legal claims.
This does not apply if the processing is for direct marketing purposes. In that case, we will no longer process your personal data for this purpose.
Privacy policy created with rechtstexter.de [https://legal.trustedshops.com/legalwizard].
This website uses retargeting technology from releva GmbH, Feilnerstr. 10, 10969 Berlin (www.releva.nz).
This technology allows us to target visitors to our website with personalized, interest-based advertising. The display of advertisements is based on a cookie-based analysis of previous browsing behavior, but no personal data is stored. In the case of retargeting technology, a cookie is stored on your computer or mobile device to collect pseudonymized data about your interests within a pseudonymized user profile, thus tailoring the advertising to the stored information. These cookies are small text files that are stored on your computer or mobile device. As a result, you will see advertisements that are highly likely to match your product and information interests. If the collected information is personally identifiable, processing is carried out in accordance with Article 6 Paragraph 1 Letter a of the GDPR based on your consent to the display of personalized advertising and participation in market research. The information generated by the cookie in the pseudonymized user profile is not used to personally identify the visitor to this website and is not merged with personal data about the holder of the pseudonym. To generally object to the use of cookies on your computer, you can configure your internet browser to prevent cookies from being stored on your computer in the future or to delete cookies that have already been stored. You can also permanently object to the setting of cookies or the creation of a pseudonymized user profile by using the opt-out function available at the following link: https://releva.nz/datenschutz. Further information and the data protection regulations regarding advertising and releva GmbH can be found at https://releva.nz/datenschutz.
Facebook Pixel (Custom Audiences & Facebook Conversion Tracking): Within our online shop, we use the so-called "Facebook Pixel" of the social networks Facebook & Instagram, operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or, if you are located in the EU, by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook"), based on our legitimate interests in the analysis, optimization, and economic operation of our online shop. The Facebook Pixel has been implemented on our online shop in the form of JavaScript code. Facebook is certified under the Privacy Shield agreement and thus guarantees compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active). By using the Facebook pixel, Facebook can identify visitors to our online shop as a target audience for displaying advertisements (so-called "Facebook Ads"). Accordingly, we use the Facebook pixel to display the Facebook Ads we place only to Facebook and Instagram users who have shown an interest in our online offerings or who exhibit certain characteristics (for example, interests in specific topics or products, determined based on the websites they have visited) that we transmit to Facebook (so-called "Custom Audiences"). Furthermore, by using the Facebook pixel, we want to ensure that our Facebook Ads correspond to the potential interests of users and are not perceived as intrusive. This also allows us to evaluate the effectiveness of Facebook ads for statistical and market research purposes by tracking whether users were redirected to our website after clicking on a Facebook ad (so-called "conversion"). Facebook processes the data in accordance with its Data Policy. General information on how Facebook ads are displayed can be found in Facebook's Data Policy: https://www.facebook.com/policy.php. Further information and details about the Facebook Pixel and how it works can be found directly in Facebook's Help Center: https://www.facebook.com/business/help/651294705016616. You can object to the collection of data by the Facebook Pixel and the use of your data for displaying Facebook ads. If you are logged into Facebook, you can access the page set up by Facebook and change your ad settings yourself: https://www.facebook.com/settings?tab=ads. The settings are platform-independent, meaning they apply to all devices, such as desktop computers and mobile devices. You can also opt out via the Network Advertising Initiative website (http://optout.You can generally manage your interest-based online advertising via networkadvertising.org/) and the US website (http://www.aboutads.info/choices) or the European website (http://www.youronlinechoices.com/uk/your-ad-choices/). You also have the option to deactivate or activate providers at any time there.